Packworkz

GET IN TOUCH

We're Here to Help

Whether you're a brand owner, journalist, or just curious — reach us at the right inbox and we'll get back to you fast.

General Support

Questions about orders, quotes, or the platform? We respond within 24 hours on business days.

contact@packworkz.com
Sales & Partnerships

New to Packworkz? Looking for volume pricing, custom SKUs, or a dedicated account manager?

sales@packworkz.com
Media & Press

Press inquiries, interviews, brand assets, or speaking requests. Our comms team will respond within 48 hours.

pr@packworkz.com

Prefer WhatsApp?

Our team is available on WhatsApp from 9 AM to 7 PM IST, Monday to Saturday. Fastest way to get a quote or check an order.

Chat on WhatsApp

Our Office

Business Hours

Monday – Saturday
9:00 AM – 7:00 PM IST

Phone / WhatsApp

+91 82089 90366

COMMON QUESTIONS

Before you write…

What's your typical response time?

Support and sales emails are answered within 24 hours on business days. Press queries within 48 hours.

Can I call instead?

Yes — WhatsApp us at +91 82089 90366 and our team will respond immediately during 9 AM–7 PM IST.

I have an urgent order issue. What do I do?

Log in to your dashboard and use the order support thread — that's the fastest route. Or WhatsApp us directly.

Where are you based?

We operate pan-India with warehouse partners across the country for fast nationwide delivery.

Still have questions? Browse our help resources.

How It Works →