Tell us what needs to move.
Packaging brief, active order issue, partnership, or press request. Your message is saved with a reference ID and routed to the right Packworkz workflow.
Questions about orders, pricing plans, or the platform? We respond within 24 hours on business days.
contact@packworkz.comNew to Packworkz? Looking for volume pricing, custom SKUs, or a dedicated account manager?
sales@packworkz.comPress inquiries, interviews, brand assets, or speaking requests. Our comms team will respond within 48 hours.
pr@packworkz.comPrefer WhatsApp?
Our team is available on WhatsApp from 9 AM to 7 PM IST, Monday to Saturday. Fastest way to get a pricing plan or check an order.
Chat on WhatsAppOur Office
Business Hours
Monday – Saturday
9:00 AM – 7:00 PM IST
Phone / WhatsApp
+91 82089 90366COMMON QUESTIONS
Before you write…
What's your typical response time?
Support and sales emails are answered within 24 hours on business days. Press queries within 48 hours.
Can I call instead?
Yes — WhatsApp us at +91 82089 90366 and our team will respond immediately during 9 AM–7 PM IST.
I have an urgent order issue. What do I do?
Log in to your dashboard and use the order support thread — that's the fastest route. Or WhatsApp us directly.
Where are you based?
We operate pan-India with warehouse partners across the country for fast nationwide delivery.
Still have questions? Browse our help resources.
How It Works →